Oct 26, 2016, 10:56:51 PM via Website
Oct 26, 2016 10:56:51 PM via Website
Just had the latest update forced on me and suddenly my phone will not see any files that I have on my SD Card. It was reading the movies and pdfs without problems and since the update it is like I do not even have a SD Card.
any help would be appreciated.
Thanks, Kim
Oct 27, 2016, 9:49:10 AM via Website
Oct 27, 2016 9:49:10 AM via Website
Hello Kim,
issues like that can sadly accur after an update.
I would recommend removing the SD card and resetting the phone. Insert the SD card after the reset.
Liebe Grüße, Bastian
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Oct 27, 2016, 11:03:20 AM via Website
Oct 27, 2016 11:03:20 AM via Website
thanks! I'll try it now....
Oct 27, 2016, 9:06:39 PM via Website
Oct 27, 2016 9:06:39 PM via Website
did not work.... tried to re-download a file into the phone and let the phone re-store it. that did not work either.....
